Tuesday, July 27, 2010

What's your email grade? A+ or F-?

If you're reading a blog, you're probably technologically competent, so you have probably been using email for a long time.  You may think you have this email thing down pat, since experience = wisdom.  However, if you want to ensure that you aren't making rookie mistakes, check out this blog post: Organize Anything: Are you getting an "F" in Email? (organizeanything.blogspot.com)

The author makes some excellent points about how to better use and organize email.  I  laughed when I read about the "secondary “oops” email" people send when they forget the attachment in the first email.  I'm guilty of that email fail.

If I could add another "F" to her list, I would say "Font": use professional, clear, easy-to-read font instead of colorful, googly, scripty font with marching ants or blinky lights around it.  Also, don't type in all caps or use excessive exclamation points.  IT'S LIKE YELLING IN SOMEONE'S FACE!!!!!!!!!!!!!!!!!!!!!!!
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Monday, July 19, 2010

Question: How do I change my logo?

The logo that appears on reports is set in your System Settings. To change it, choose Setup - System Settings from PMXpert's main menu. Click on the Logo tab and click the Edit Logo button in the bottom left corner of the screen.

Extensive instructions are, as always, contained in the handy-dandy PMXpert User Manual. See Chapter 2: Setting Up PMXpert, Step 3: System Settings, Logo.

Thursday, July 15, 2010

Question: Can I add services to multiple assets?

Yes, you can add a service to multiple assets at once. However, first, you have to assign the service to one asset. You will then copy that assigned service to multiple assets.

Step 1: Add the service to the asset as usual. Review Chapter 3: Assets, Asset Services: Assign Services to an Asset in the PMXpert User Manual if you need some help.

Step 2: Copy the service to other assets. To the right of the Services tab in the middle of the Assets screen, there is a Copy Service button - click it. Now work your way through the Asset Service Copy Wizard. You can choose the service(s) you want to copy and the asset(s) to which you want to add them. For more help, see Chapter 3: Assets, Asset Services: Copy a Service from One Asset to Another in the PMXpert User Manual.

NOTE: It's always a good idea to take a backup of your data before you make a significant change to your records.

Monday, July 12, 2010

Rescheduling Multiple Services in PMXpert - New Options

"The best laid schemes o' mice an' men gang aft agley."
(The best laid schemes of mice and men go often askew)
Robert Burns


Schedules don't always proceed as...well...scheduled, so there are a couple of new ways to reschedule multiple services in the PM Schedule or Work Orders in PMXpert.
  • In the PM Schedule screen, select the service(s) you want to reschedule, click the PM Options button and select Reschedule.
  • In the Work Orders area, go to the Work Orders menu at the top of the screen and select Reschedule Services. Choose the services you want to reschedule and select the new scheduled date.
If you can't find these new features, make sure that you have updated your software to the most recent version. You can get update notifications on Twitter @pmxpertupdates. If you need more help (including screenshots to guide your way visually), see the PMXpert User Manual at:
  • Chapter 5: Generate a PM Schedule, Edit and Reschedule Services
  • Chapter 6: Work Orders, Reschedule Services in a Work Order

Thursday, July 8, 2010

Special Deal for PMXpert Clients - Discount on PMXWeb

We don't want to bombard you with advertising on this blog, but we just have to quickly let you know about a great deal for our PMXpert clients. If you buy PMXWeb between now and August 17th, 2010, you can get 30% off its regular purchase price (Conditions apply - see the fine print below*).

What is PMXWeb? Very briefly, it's an expansion module for PMXpert that allows you to accept service requests online. People can send in their service requests by filling in an online form, and then view the status of their requests online. This is very handy if you need to manage requests from people outside the service/maintenance department, i.e. people who don't know how the maintenance process works. The major benefit is allowing people to report problems to maintenance at any time without interrupting your work flow.

For more information, you can see a limited sample of PMXWeb on our website. To see a more detailed tour of PMXWeb, you can book a free, no-commitment online demo with a member of our Sales Team. Contact us at Sales@pmxpert.com or (306) 975-3737 (press 1). Quote promotion code PMXBA1008.

*This is a limited time offer. Offer expires August 17, 2010. Must quote promo code PMXBA1008 to receive discount offer. This promotion only applies to current clients who have already purchased the software. It cannot be applied retroactively to previous purchases. It does not have cash value and cannot be combined with any other promotion or discount offer. No substitutions or transfer rights will be given.

Tuesday, July 6, 2010

July 2010 PMXpert Connection Newsletter

The latest issue of our quarterly newsletter, the PMXpert Connection, is now available. If you didn't receive your copy by email, view it on our website HERE.

In this issue:
What's New? PMXpert Blogs and Twitter Updates
Limited Time Offer: 30% Discount on PMXWeb until Aug. 17
Feature in Focus: Streamline Requests with Service Request Module
Did You Know? You Can Copy Purchase Orders
Helpful Hint: How to Reschedule Multiple Services
Software Update: Version 10.7.1.361
Support Notification: Microsoft Office 2010 64-bit Compatibility


To subscribe to the PMXpert Connection, email us at Feedback@pmxpert.com.

Monday, July 5, 2010

Aaaaaggghhh! I just deleted something really important!

Have you said this before? Probably.

Like life in general, PMXpert unfortunately does not have a giant "Go Back in Time" button. We really wish it did. However, there is a near equivalent...

Backing up your data.

If you don't already back up your data, start now. Today. You should backup your data at least once a day, or more, depending on how much information you enter in a day. Also, it's a good idea to create an extra backup every time you undergo a big process that will make a lot of changes. Then, if something goes awry (human error, virus, hard drive crash, etc.), you can simply go back and recover the pre-screw-up data. It's like going back in time and righting wrongs, but without something as cool as the Tardis.

PMXpert doesn't have a built-in backup option because backup software is a specialized area and there are so many different products you can buy or get for free. We'll leave backup software to the backup experts.

There are expanded instructions on taking backups in the PMXpert User Manual at Chapter 11: Utilities, Data Backup.

Sunday, July 4, 2010

Happy 4th of July!

We hope our American neighbours are enjoying Independence Day, and are not actually stuck in front of a computer reading this blog post. (You can read it tomorrow).

Just three days ago, it was Canada Day, and we commented on some Canadian traditions.  As a Canadian, though, I don't quite feel qualified to comment on Independence Day.  What does a typical Independence Day entail - BBQ and fireworks? Parades? I've never been to a Fourth of July celebration, although I've read about them in the Little House on the Prairie books. Also, what is the appropriate greeting, "Happy 4th of July" or "Happy Independence Day?".  Let us know.

Anyway, have a great day all you folks south of the border.  See you Monday!

Friday, July 2, 2010

Use your computer more efficiently

We often complain about computers being soooo slooowww, but perhaps, sometimes, we are the problem? Are you using your computer as efficiently as you can?

If you want to find a way to work a bit more efficiently, check out blogger Ben Martin's six tips for increasing your computer productivity: "Get quicker and faster on your computer: My six productivity-boosting tips".

One of his tips is to have Dual Monitors - I fully agree! Once you have two monitors, you will never go back. In fact, one of our developers actually has four monitors! If you work in multiple programs and need to go back and forth between windows, it is so much more efficient to just look across at another screen, instead of constantly minimizing and maximizing windows.

Do you have any computer productivity tips to share? Let us know via comments or email.

Thursday, July 1, 2010

Happy Canada Day!

If you're Canadian, it's time to celebrate Canada Day! Fire up your BBQ and get out the fireworks (please check local regulations and be careful).  Non-Canadians, I guess you can just carry on with your regular day, but feel free to raise a congratulatory glass for your friends across the border or across the world.

If for some cruel reason you are stuck in front of a computer on Canada Day, take a moment to test your Canadian knowledge with a quiz from the Montreal Gazette: Canada Day: Do You Know...?

Hey, it's your national holiday!  Take a few more moments and wax nostalgic as you view these Canadian television gems:
At our office, we compiled a brief list of Canadianisms:  maple syrup, Beachcombers, RCMP, "Eh", Toque (this is a "knitted hat", all you non-Canadians), hockey and hockey players with no teeth, beer, politeness and passiveness ("I was so mad, I almost wrote a letter"), the Log Driver's Waltz, beavers, Canadian geese.

What do you think when you think "Canada"?